TERMS AND CONDITIONS OF SALE
Alcohol abuse is dangerous for health. Consume with moderation.
The sale of alcohol to minors under 18 is prohibited.
Preamble
This website https://pech-latt.com/ is published by the company NSG VINS (6, rue de Chaux - 21700 Nuits-St-Georges - RCS Dijon 391 539 756 SA Capital of 8 259 144,00 € - VAT No. Intra FR 11 391 539 756) – owner of the CHÂTEAU PECH LATT (11220 Lagrasse – RCS Carcassonne D303 997 522 au capital de 174 420€ - N° de TVA Intra FR 33 303 997 522).
E-mail: contact (at) pech-latt.com - Tel: 04 68 58 11 40
ARTICLE 1: SCOPE
These General Terms and Conditions of Sale apply to all orders placed through the website https://pech-latt.com and whatever may be the clauses that may appear on the documents of the buyer.
The Customer placing an order acknowledges having read these General Conditions of Sale and accepting their terms. In a case not dealt with by these General Conditions of Sale, it is the distance selling rules of the place where the company is headquartered that would apply. The company reserves the right to adapt or modify the Terms and Conditions at any time. In case of modification, only the agreement in force on the day of the order will be applied.
ARTICLE 2: ORDERS
CHÂTEAU PECH LATT/NSG VINS agrees to accept orders made under the terms of these General Terms and Conditions of Sale and within the limits of available stocks.
In case of out of stock, CHÂTEAU PECH LATT/NSG VINS undertakes to communicate the necessary lead times to obtain the desired product or to propose a replacement product. CHÂTEAU PECH LATT/NSG VINS will honor each order by making one or more deliveries of the products ordered.
By validating his order, the Customer declares to have read and accept these Terms and Conditions.The preparation and shipping of an order can be implemented after receipt of payment. An invoice will be sent by email as soon as the order is shipped.
CHÂTEAU PECH LATT/NSG VINS reserves the right to cancel any non-compliant or questionable orders, as well as those from a Customer with whom there is any dispute.
ARTICLE 3: PRICE
Prices quoted inclusive of VAT are inclusive of all taxes (applicable VAT, excise and all other applicable taxes on the day of the conclusion of the order, any change may be reflected in the price of products).
In case of delivery outside Metropolitan France, the prices shown are VAT included (VAT included) and are supplemented with excise duties and other taxes of the Customer's country (and all other applicable taxes on the day of the conclusion of the order, all change that may be reflected in the price of the products), as well as administrative management fees for customs formalities.
Product prices may change at any time depending on the pricing policy of CHÂTEAU PECH LATT/NSG VINS. The products ordered are invoiced at the price in effect at the time of the order's registration.
Product offers and prices are valid only as long as they are visible on the site and within the limits of available stocks.
Prices shown are net and excluding postage. The shipping costs may vary depending on the number of products ordered and the country of shipment.
ARTICLE 4: VALIDITY OF OFFERS
Products and promotional offers are offered within the limits of available stocks.
CHÂTEAU PECH LATT/NSG VINS can not be held responsible for any out of stock that would cause a delay in the delivery of the order.
In case of unavailability of one or more products after the validation of the order, CHÂTEAU PECH LATT/NSG VINS undertakes to inform the Customer by e-mail as soon as possible. In agreement with the Customer, CHÂTEAU PECH LATT/NSG VINS may modify the order or reimburse the unavailable product (s) by crediting the credit card used for the order.
ARTICLE 5: DELIVERY
CHÂTEAU PECH LATT/NSG VINS delivers in Metropolitan France, for which customs formalities are necessary. The shipping costs are automatically calculated on our site according to the destination of the order and the quantity of products ordered..
Deliveries for any other destination must be subject to a specific quote.
The delivery time of the orders is 3 to 5 working days for Metropolitan France after the reception of the payment. In non-working days are included Saturdays, Sundays and public holidays, as well as days when road transport is prohibited. These deadlines are indicated in the confirmation of the order received by e-mail by the Customer. The order is delivered to the delivery address chosen by the Customer.
The Customer is required to carefully check his packages upon delivery to immediately issue any reservations to the carrier. No complaint can be considered admissible if the Customer accepted without reserve his parcels during their delivery.
Any error or modification made by the Customer in any current delivery order will result in an extension of the expected delivery time. Additional costs will be borne by the Customer.
ARTICLE 6: RETRACTATION
In application of the provisions of Article L.221-18 of the Consumer Code, the Customer has a period of fourteen clear days from the delivery of his order to return the item delivered for exchange or refund , at the Customer's choice, without penalty, except for the return costs.
In accordance with Article L. 221-28 of the Consumer Code, the Customer is informed that the right of withdrawal can not be exercised for certain contracts.
The notification of the will of retraction can be done by the form made available on our site or with our Customer Service by mail or by telephone (see the page Contacts for the coordinates)
CHÂTEAU PECH LATT/NSG VINS undertakes to reimburse the Customer within a maximum period of fourteen days after notification of the withdrawal and subject to the return of the products. The costs of returning the product remain the responsibility of the Customer.
Returns must be sent to:
SITEC FOR CHÂTEAU PECH LATT / NSG VINS
4, rue Gustave Eiffel
21700 Nuits-St-Georges
Conditions générales des transporteurs :
UPS : https://www.ups.com/fr/fr/support/shipping-support/legal-terms-conditions.page
Fedex : https://www.fedex.com/fr-fr/conditions-of-carriage.html
DHL : https://mydhl.express.dhl/fr/fr/shipment/terms-and-conditions.html
TNT : https://www.tnt.com/express/fr_fr/site/conditions-generales.html
GLS : https://gls-group.com/FR/fr/cgv
ARTICLE 7: PAYMENT
Any order implies a payment defined according to the methods and means specified in the ordering process.
Payments by credit card are made via a secure online payment service.
CHÂTEAU PECH LATT/NSG VINS never has access to customer banking data.
A payment order made by credit card can not be canceled. Therefore, the payment of the order by the buyer is irrevocable, without prejudice to the Customer to exercise his right of withdrawal or subsequent cancellation of the order.
ARTICLE 8: RETENTION OF TITLE
In accordance with the law of May 1, 1980, the products delivered to the Customer are sold under retention of title. The transfer of ownership is subject to the total payment of the price of the products by the Customer, on the date agreed between the parties. In case of non-payment of the total price of the goods at the agreed deadline, CHÂTEAU PECH LATT/NSG VINS may claim ownership of the goods. products at the expense and risk of the Customer.
ARTICLE 9: PERSONAL DATA
All data provided during your visits of the Clients on https://pech-latt.com are strictly confidential. No data or personal details of Customers will be sold or rented to anyone without their prior consent. The personal data of the customers will be used by CHÂTEAU PECH LATT/NSG VINS for the treatment of the orders and, if necessary in order to contact them on information exclusively relating to our services: accounting, control and selection of credit card or other card of payment, analyzes marketing and statistics, testing, maintenance and system development, customer surveys, customer relations, improving our future communications, and better identification of customer needs and preferences. Once registered on https://pech-latt.com, the Customer will be able to access the "My Account" page and modify his personal data.
CHÂTEAU PECH LATT/NSG VINS may collect, store, use the following data: name, email address, physical address, date of birth and sometimes delivery information, billing or other information related to the order.
In application of the Data Protection Act of January 6, 1978, the Customer has the right to access, modify, rectify and delete data concerning him. The Customer can exercise this right by sending a letter to the Customer Service (see Contact page for contact details)
The automated processing of personal information on the site https://pech-latt.com, has been declared to the National Commission of Computing and Freedoms.
ARTICLE 10: USE OF COOKIES
CHÂTEAU PECH LATT/NSG VINS uses the use of cookies, in particular to recognize the Customer when connecting to the https://pech-latt.com site, as well as for functional and analytical purposes and to improve its services. Cookies are small files stored on the Client's computer by his browser when he visits a website.
The Customer has the option to disable the use of these cookies by selecting the appropriate settings on his computer. However, this deactivation will prevent access to certain features of the site.
ARTICLE 11: GUARANTEES
CHÂTEAU PECH LATT/NSG VINS is bound by the legal guarantee of latent defects, within the meaning of article 1641 and following of the Civil Code: "The seller is bound by the guarantee for reasons of hidden defects of the thing which make it unfit for the use of which it is intended, or which diminish so much this use, that the purchaser would not have acquired it, or would have given a lesser price, if he had known them ". As a result, the Customer has up to 2 months after the delivery date to send his complaint to CHÂTEAU PECH LATT/NSG VINS. Beyond this deadline, the CHÂTEAU PECH LATT/NSG VINS company will no longer be able to guarantee the products and the Customer will have to prove that their possible alteration is prior to their receipt.
The products benefit from the legal guarantee of conformity envisaged by articles L217-4 and following of the Code of the Consumption.
It is recalled that the Customer:
- Has a period of two years from delivery of the property to act;
- Can choose between the repair or replacement of the property, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
- Is exempted from reporting the proof of the existence of the lack of conformity of the good during the twenty-four months following the delivery of the good.
Customers wishing to invoke the legal guarantee of conformity must inform CHÂTEAU PECH LATT/NSG VINS. If the reasons for the return are justified, the Products involved returned to the address mentioned in Article 6 above, under the same conditions as those governing the exercise of the right of withdrawal. Delivery charges and return shipping costs will be refunded.
The refund of the Product (s) returned will be made by crediting the bank account linked to the credit card used to pay the order.
The redemption date may be deferred until the effective date of receipt of the Product (s) at the above address.
ARTICLE 12: LIABILITY
All texts and photos presented are for information purposes only and are in no way contractual. CHÂTEAU PECH LATT/NSG VINS reserves the right to make changes on its website, its procedures and these Terms and Conditions. The Customer is subject to the General Conditions of Sale in force at the time of the passage of his order. CHÂTEAU PECH LATT/NSG VINS can not be held responsible, or considered as having failed these conditions, for any delay or non-performance, when the cause of the delay or the non-performance is related to a case of force majeure as it is defined by the French courts and tribunals.
ARTICLE 13: APPLICABLE LAW
The language of this contract is French. All clauses of these General Conditions of Sale, all transactions and purchase transactions made from the site https://pech-latt.com as well as by mail and telephone are governed by the Law and the French law. Any dispute that will not find an amicable agreement will be the jurisdiction of the Courts of the registered office of the CHÂTEAU PECH LATT/NSG VINS Company or the court of the department chosen by the Client.
ARTICLE 14: PROTECTION OF MINORS
In accordance with Article L. 3342-1 of the Public Health Code, the sale of alcohol to minors under the age of eighteen (18) is prohibited. The Customer agrees to be 18 years old by placing his order on the site https://pech-latt.com
Main applicable texts:
Article L217-4 of the Consumer Code
"The seller delivers a good in accordance with the contract and answers for the lack of conformity existing at the time of delivery.
It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to it by the contract or has been carried out under its responsibility ".
Article L217-5 of the Consumer Code
"The property is in accordance with the contract:
1 ° If it is fit for the customary use of a similar good and, where applicable:
- if it corresponds to the description given by the seller and possesses the qualities that he has presented to the buyer in the form of a sample or a model;
- it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and that the latter has accepted ".
Article L217-12 of the Consumer Code
"The action resulting from the lack of conformity is prescribed by two years from the delivery of the good".
Article L221-28 of the Consumer Code
"The right of withdrawal can not be exercised for contracts (...):
7 ° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional (...) ".
Article 1641 of the Civil Code
"The seller is bound by the guarantee by reason of the hidden defects of the thing sold which renders it unsuitable for the use for which it is intended, or which diminish the use so much that the buyer would not have acquired it, or would have given a lower price, if he had known them."
Article L3342-1 Public Health Code
"The sale of alcoholic beverages to minors is forbidden.The offer of these drinks free of charge to minors is also forbidden in public houses and shops or public places.The person who delivers the drink requires the customer that he establishes the proof of his majority (...) ".